top of page


ARLO Original Ltd trades from the following address: Unit 11 Murcar Commercial Park, Denmore Road, Bridge of Don, AB23 8JW



Company Name: ARLO Original Ltd

Company registration number: SC669127 (Registered in Scotland)

Company Registered address: 9 Rosemount Place, Aberdeen AB25 2UX


ARLO Original Ltd can be contacted using the following methods:

Tel: 07827322422 Email:



  • Your acceptance of any quotation, submitted in accordance with condition 3, constitutes acceptance of these conditions as terms of any contract made between us for the supply of goods. All other conditions and any modifications of these conditions and all other conditions and warranties in any other document upon which you may claim to rely are excluded unless we have expressly accepted them in writing.



  • Payments by the customer shall be made when placing an order, unless otherwise agreed.​


  • All quotes are valid for 30 days from the date of your submitted quote, we reserve the right to withdraw any quotes before this time.



  • Items supplied by ARLO Original Ltd will not be passed to the customer until such time full payment has been made, definition of full payment is cleared funds in respect of the whole order of the goods being supplied.




  • Any garments or items which have been requested by the buyer to be customised with the buyers artwork will not be returnable, such items will only be accepted for return if a manufacturing fault is found in which case a replacement or refund will be issued.




  • It is the Buyers responsibility to review the pre-production proof and return a signed copy agreeing that you are happy for production to proceed. Once a signed copy has been received any further change will be charged to the buyer, we will notify the Buyer of any additional cost of any such change. ARLO Original Ltd. reserve the right to amend the initial delivery time should any such changes be required.


  • It is the Buyers responsibility to ensure they are not infringing any copyright laws, all artwork provided should be the buyers own or have permission from owner. ARLO Original Ltd. accept no responsibility for copyright of artwork supplied. If we suspect copyright infringement, we reserve the right to cancel any order.



  • Goods being returned will be entirely at ARLO Originals Ltd discretion, except where a manufacturing fault is found or ARLO Original Ltd have supplied the wrong item. Items which have been printed/embroidered or specially procured will not be eligible for return unless a manufacturing fault is found.


  • Any items which are returned for credit or alternative must be returned within 28 days of delivery and in an unused condition and returned with the original packaging which they were supplied in. Return postage is the buyers responsibility ARLO Original Ltd does not currently offer free returns. Any returns should be returned with insured/signed for delivery with the tracking details provided ARLO Original Ltd. Returns should be sent to ARLO Original Ltd at Unit 11 Murcar Commercial Park, Denmore Road, Bridge of Don, AB23 8JW.

  • Returns can take up to 15 working days to be processed.


  • This does not affect your statutory rights.



  • Every effort will be made to deliver goods on time but ARLO Original Ltd cannot be held responsible for late or non-delivery, and will not be responsible for any loss or damage whether arising directly or indirectly from the late delivery or short delivery of the goods.


  • All shortages, damage, production errors or non-delivery of goods must be notified to us by telephone within 48-hours and confirmed in writing within 3 working days.


  • ARLO Original Ltd hold no responsibility for damaged or lost items when a customer has requested goods to be left in specific collection locations e.g. behind bin, or collected from school.


  • Any damaged parcels should be checked in front of courier and signed for accordingly.


Please ensure that you (referred to as the "User", "you" or "your") read these TERMS AND CONDITIONS OF USE with care. (They cover your use of and access to this Web Site (the "Site"). If you do not accept them, please cease use of the Site immediately.


10. TO USERS OF THIS SITE the following provisions apply:




  • The Site is owned and operated by ARLO Original Ltd (referred to as "ARLO Original Ltd" "we", "us" or "our"), which expression shall also include associated companies including, where the context requires, our third party suppliers and any other person involved with the provision or maintenance of the Site. Users must use the Site and the facilities made available on it only for their intended purposes, and must at all times act in good faith when doing so.



  • All content and materials published on the Site are presented solely for your private, personal and non-commercial use. The contents of the Site, including all text, images, brands and trademarks is, unless otherwise specified, protected by national and international intellectual property laws, and is owned by ARLO Original Ltd or its suppliers. Use of the Site does not give a user any ownership in or to any of that content. You are granted a non-exclusive non-transferable limited personal licence to view and download on any single computer one copy of the contents of the Site for your personal, non-commercial, home use. All copyright notices, proprietary notices and disclaimers should also be copied. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from the Site including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so. You acknowledge that you do not acquire any ownership rights by downloading copyright material. All rights not expressly granted by us in these TERMS AND CONDITIONS OF USE are hereby reserved. If you breach any of these TERMS AND CONDITIONS OF USE, your authorisation to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.


  • You also understand that ARLO Original Ltd cannot and does not guarantee or warrant that any material available for downloading from the Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (inducing anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.



  • In accessing the Site, the User accepts that information messages and electronic mail passing over the Internet may not be free from interference by third parties. Consequently, ARLO Original Ltd cannot guarantee the privacy or confidentiality of any information relating to the User passing over the Internet.

  • Users shall be responsible for the content of all communications to the Site, including its lawfulness, truthfulness and accuracy. Users must ensure that all such communications to the Site, whether by e-mail or otherwise, are free of all viruses, trojan horses, logic bombs, time bombs, worms or any other computer programmes which could prejudice the normal and proper functioning of the Site or which would do anything which if done by the user would be a breach of these TERMS AND CONDITIONS OF USE.



  • Where content published on the Site is supplied by third parties, you understand that ARLO Original Ltd does not control or endorse such content in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not accept responsibility for the accuracy or otherwise of such contents (whether published on or offline) and the use of such content. You assume total responsibility and risk for your use of the Site and use of all information contained within it.


  • Those who visit the Site from locations outside of the UK and the Island of Ireland do so on their own initiative and are responsible for compliance with all applicable laws. If use of the Site and/or viewing of it, or use of any material or content on the Site or services are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use the Site and you must exit immediately.



  • ARLO Original Ltd will try to make the Site available but cannot guarantee that the Site will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of the Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, service, web site, router or any other internet connected device.




  • ARLO Original Ltd may alter these TERMS AND CONDITIONS OF USE from time to time and post the new version on the Site, following which all use of the Site will be governed by that version. You must check the terms and conditions on the Site regularly.


  • These TERMS AND CONDITIONS OF USE are governed by UK and Irish law. The courts of the UK and Ireland shall have exclusive jurisdiction to hear and determine all disputes, questions and differences arising out of or in connection with these TERMS AND CONDITIONS OF USE, and the parties irrevocably submit to that jurisdiction for that purpose.


  • If any provision or term of these TERMS AND CONDITIONS OF USE shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be severable from the other terms and conditions and shall be deemed to be deleted from them.


  • These TERMS AND CONDITIONS OF USE, our Privacy Policy and Disclaimer constitute the entire agreement between you and ARLO Original Ltd and supersedes all prior written and oral arrangements, understandings, representations, warranties and agreements between ARLO Original Ltd and you.

bottom of page