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Our expert production team work with customers to ensure their artwork looks as good as possible when printed or embroidered on a garment. To avoid unnecessary charges and delays to your garment delivery and to ensure you receive the highest quality customisation please review our artwork guidelines below. 


Most file types are accepted as long as they are high resolution and at the exact size required.


For all first time customers there is a £15 fee for artwork to be converted into an embroidery format (digitising), this is a one off fee your embroidered artwork file will be held on file for any future orders. 


File types in high resolution:

jpg, jpeg, gif, bmp, ai, eps, ps, pdf, png, psd, svg, tiff, tif. 

Colours - we can embroider up to 15 colours and the price of embroidery is not affected by the number of colours within a design.

Quality - If you upload a file that is too low quality to print or embroider, our team will contact you to discuss how best to proceed.


Should you not have the artwork in a format suitable for customisation we can convert (re-draw) your file to a suitable type for a fee of £25.00. Of course you will be notified and ask for confirmation prior to this work taking place.



Vector files are required for print artwork, as this enables us to easily add cut lines for CAD cutting on vinyl.


It's easy to differentiate between vectors and bitmap/raster images:

Vector images - are made up of lines and shapes that are stipulated by mathematical equations in the file. For this reason, they can be enlarged to any size without any loss of quality – us graphic designers love them because we don’t have to worry about having high enough resolution. Common vector image file types include AI (Illustrator), EPS, SVG, and PDF.

Bitmap/raster images - are made up of pixels – small coloured squares that make up an image. At normal scale, they are not so visible to the naked eye, but if you zoom in close on an image you can see them. Common bitmap file types include JPEG, TIFF, GIF and PNG.

Pantone spot colours - all colours should be converted to spot colours.

Embedding fonts and converting fonts to paths (or curves) - if your logo has any fonts/typefaces, then these MUST be converted to paths (or converted to curves - depending on your software package).

Adobe PDF - PDFs must be created from vector files maintaining editing capabilities.

Quality - If you upload a file that is too low quality to print or embroider, our team will contact you to discuss how best to proceed.

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